We are still operating as normal and are able to engrave and size your pieces, by request.
Our terms have slightly changed due to Covid-19 and can be seen below.
Shipping Terms | Updated due to Covid-19
We are still operating and working to process orders as quickly as possible. We are currently experiencing delays in shipping and thus:
+ UK Standard Delivery is currently 3-5 working days
+ International Delivery is currently up to 7 working days
Engraving and Resizing
We can currently engrave and resize your Atelier Romy pieces but there will be slight delays as suppliers are not working from their offices as usual.
Returns will be slightly trickier due to current restrictions. Thus, we have extended our Returns Policy to 60 days.
Should you like to return your order, please contact us as soon as possible so we can make note of your intent.
We will continue to review this policy as the situation unfolds.